Audio Description (AD) is a feature to help people who can’t see well. It adds extra talking to explain important things you can’t see on TV. This talking comes in between the talking of the show and describes what’s happening in the scenes, what the characters look like, and what they are doing.
Samsung TVs have this feature built into their TVs so more people can enjoy their shows, but sometimes turning it off can be a little confusing). This guide is designed to teach you how to turn off Audio Description on your Samsung TV.
Disabling Audio Description on Your Samsung TV
Steps to Turn Off Audio Description
- Access the Settings Menu: Press the “Home” button on your remote, then navigate to “Settings.”
- Find Accessibility Settings: Go to “General” or “General & Privacy,” then select “Accessibility.”
- Locate Audio Description: Look for “Voice Guide,” “Audio Description,” or a similar option.
- Disable Audio Description: Toggle the setting to “Off” or disable the feature.
- Save Changes: Exit the settings menu to save your changes.
Alternative Method (Accessibility Shortcut)
- Press and Hold Volume Button: Some Samsung TV models allow you to access accessibility shortcuts by pressing and holding the volume button on your remote for a few seconds.
- Select Audio Description: Choose the option for audio description or voice guide.
- Disable the Feature: Toggle the setting to “Off.”
Troubleshooting Tips
- Check for Software Updates: Ensure your TV’s software is up-to-date, as newer versions might have improved accessibility settings.
- Consult Your TV Manual: Refer to your TV’s user manual for specific instructions, as the exact steps and menu options may vary slightly depending on the model.
- Contact Samsung Support: If you’re unable to disable audio description using the above methods, contact Samsung customer support for further assistance.
| Issue | Possible Solution |
|---|---|
| Audio description remains on after disabling | Restart your TV and check the settings again. |
| Option for audio description is grayed out | Verify if the content source (e.g., cable box, streaming app) is controlling the audio description setting. |
| Difficulty navigating the menu | Use the accessibility shortcut or refer to your TV manual for alternative navigation methods. |
Understanding Audio Description on Samsung TV
Audio description is a vital feature for Samsung TV users, especially for those with visual impairments. It allows all viewers to enjoy a program by providing additional narration.
Impact on Users With Visual Impairments
For users who have visual impairments, audio description is much more than a convenience—it’s an accessibility necessity. With audio description, they can understand content that would otherwise be inaccessible, as the feature narrates text, visual cues, and other significant information. It turns the auditory experience into a rich story, allowing visually impaired viewers to experience the full breadth of the TV program’s visual elements through sound.
Navigating to Accessibility Settings
When wanting to fine-tune your Samsung TV for a more personalized viewing experience, locating the Accessibility settings is the first step. This is where you can adjust features like audio descriptions.
Using the Samsung Smart Remote
To begin, grab your Samsung Smart Remote. Press the Home button, symbolized by a house icon, which will bring up the main menu. Use the arrow keys to navigate to the Settings gear icon; pressing Enter will access the menu. From here, scroll to and select General, then highlight and choose Accessibility. Within this menu, you’ll be able to modify various settings catered to your needs.
Via Phone or Voice Assistant
Alternatively, if the remote isn’t handy, you can utilize your smartphone or a voice assistant like Bixby or Alexa. With your phone, open the Samsung TV app and tap the menu to find the Settings option, and similarly select Accessibility from there. For voice assistants, activate them with a wake word (e.g., “Hi Bixby” or “Alexa”) and instruct them by saying “Open Accessibility settings on the TV.” This hands-free method provides a quick way to access the desired adjustments on your Samsung TV.
Disabling Audio Description and Voice Guide
Turning off the audio descriptions and Voice Guide on a Samsung TV involves a few simple steps. These features enhance viewing for visually impaired users, but not everyone requires them. To disable them, one should navigate through the Settings menu using their remote control.
To turn off the Voice Guide, which narrates on-screen menus and text, follow these steps:
- Press the Menu/123 button, or for newer models, Home or Settings on your remote.
- Scroll to General & Privacy and select Accessibility.
- Highlight and select Voice Guide settings.
- Toggle the feature off.
Similarly, to disable audio descriptions that provide narration of visual elements during a program:
- Access the Settings menu as mentioned above.
- Locate and select Accessibility.
- Look for Audio Description or Video Description options.
- Switch the setting to off.
For quick access, certain remotes allow you to hold the volume button for a few seconds, bringing up accessibility shortcuts directly. Some smart remotes also offer voice control. Just press and hold the microphone button, then say “Turn off Voice Guide.”
Remember, steps might slightly vary between models, so review your TV’s user manual if these instructions don’t align with your device’s interface. It’s also worth noting that turning off these features won’t affect other audio settings like subtitles or closed captions, which need to be adjusted separately should you wish to modify those as well.
Frequently Asked Questions
Navigating the features on your Samsung TV can sometimes be tricky, especially when you’re looking to modify specific settings like the Audio Description or Voice Guide. The following frequently asked questions can assist with common issues related to these features.
How can I deactivate the Audio Description feature on my Samsung TV?
To deactivate Audio Description, access your TV’s ‘Settings’, then select ‘General’. Proceed to ‘Accessibility’, and you should find an option to turn off the feature.
What steps are needed to turn off the Voice Guide function on a Samsung Smart TV?
Switch off the Voice Guide by pressing ‘Menu’ on your remote, choosing ‘Settings’, and then navigating to the ‘Accessibility’ menu. Here, you’ll see the option to disable the Voice Guide.
Why won’t the Audio Description setting disable, even though I’m trying to turn it off?
If the setting won’t disable, it’s possible that some sort of program lock or parental control is in place. You might need to reset these controls before you can turn off Audio Description.
Is there a way to disable Voice Guide on an older model of Samsung television?
For older TVs, press the ‘Menu’ button on your remote, select ‘System’, and look for ‘Accessibility’ or ‘Voice Guide’ options within this menu to turn it off.
What causes my Samsung TV to start narrating shows and how can I stop it?
Narration usually starts because the Audio Description or Voice Guide function is enabled. You can stop it by turning these features off in the ‘Accessibility’ settings on your TV.
The option to turn off Audio Description is grayed out. How can I access it to change the settings?
A grayed-out option could indicate that certain restrictions are enabled. Check if ‘Accessibility Shortcuts’ are on, or reset the TV to its default settings to regain access to this option.
